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TWGS will be closed December 24-25 for Christmas.

Help & FAQs

Answers to some frequently asked questions. Not finding your answer? Contact Us.

Ordering

What are the requirements for becoming a Tradewinds Wholesale customer?

The base requirements are that you must have a business license for resale (retail) and a physical (brick-and-mortar) retail store and/or online storefront.  All applications are subject to review by our management team.

Can I create a wholesale account if I'm an online retailer?

We typically do not seek online-only accounts – especially those that intend to sell our products on auction sites (such as eBay or Amazon) - which will not be considered.  If you own a physical retail store or have a legitimate, customer-facing online store, you will be allowed to sell through your online storefront.

Product

Are the mix ratios found on Super Nutrients labels correct?

As a Canadian product, Super Nutrients provides mix ratios for both the US imperial and metric measures. The ratios listed on the label are indeed correct.

The difference between 4 tsp
(solution) / 1 gallon (of water) and 5 ml (solution) / 1 liter (of water) is approximately 0.21 ml/liter, with 4 tsp/gal slightly more concentrated.

Where can I find pricing for products on Tradewinds Wholesale?

Wholesale pricing is reserved for approved retail customers only. Customers who log in to the site will be able to see the wholesale pricing.

Do you sell to commercial (not retail) accounts? 

If you have an official state-licensed growing operation, we encourage you to contact us to see how we can best work with you.  Our primary goal and mission are to protect our retail partner accounts.

I have a product I’d looking for added distribution, who do I contact?

If you are a vendor with a product you feel would be a fit for our retail community, please reach out to sales@tradewindsgarden.com and provide all relevant product and contact info.

I’m a current retail partner and want to see if you can start carrying a specific product, how do I proceed?

We are always willing to consider adding products our customers want.  Please go to the Contact Us page on our site and fill out the form.  We will review and let you know if we are able to solve your need.

Age Old Nutrients used to be called Age Old Organics – did they change their formula? Are they Organic?

The Age Old products have never been certified organic. Most of our products are a blend of organic and inorganic materials. 

For instance, the Grow and Bloom have some organic ingredients but also have EDTA chelated micronutrients which are not considered organic. 

Our dry blends and our Kelp / Fish & Seaweed could pass
certification but we choose not to.  

I used your store locator tool to find a store near me, but they don’t carry the product I’m looking for – what should I do?

You can contact the retailer to see if they will place a special order for you, and we can ship it directly to that store.  Please remember that you may need to pre-pay before they will place the order for you.

Still Looking For Answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.